111brt Privacy Policy

111brt ("the Platform", "we", "us", "our") is committed to protecting the privacy and personal data of every player who registers and uses our services at https://111brt.bet. This Privacy Policy ("Policy") sets out in clear and formal terms how we collect, process, store, share, and safeguard your personal information in connection with the operation of the 111brt online betting and casino platform targeting players in Bangladesh.

This Policy applies to all users of the 111brt platform, including registered account holders, visitors who browse the website without registering, and any individual who contacts 111brt's customer support team. By accessing or using any part of the 111brt platform, you acknowledge that you have read, understood, and agreed to the data practices described in this Policy.

This Policy should be read in conjunction with our Terms and Conditions and our Responsible Gaming Policy, both of which form part of the agreement governing your use of the platform. If you have any questions about how 111brt handles your personal data, you may contact our team at [email protected].

111brt reserves the right to update or amend this Policy from time to time in response to regulatory changes, platform updates, or evolving data protection best practices. The "Last updated" date shown at the top of this page reflects when the most recent version of this Policy came into effect. We will notify registered players of material changes via the email address associated with their account or via a prominent notice on the platform.

2.1 Registration Data. When you create an account on 111brt, we collect your full legal name, date of birth, residential address, email address, and mobile phone number. This information is required to verify your identity, comply with our Know Your Customer ("KYC") obligations, and maintain the integrity of your account.

2.2 Identity Verification Data. As part of our KYC and anti-money laundering ("AML") compliance programme, 111brt may request copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence, together with proof of address documentation. These documents are processed and stored securely and are used solely for identity verification purposes.

2.3 Financial Data. We collect transaction-related data including deposit amounts, withdrawal requests, payment method details (such as your bKash, Nagad, or Rocket mobile number), and transaction history. We do not store full payment card numbers on our servers; card data is processed through our payment partners' secure infrastructure.

2.4 Technical and Usage Data. When you access the 111brt platform, we automatically collect technical data including your IP address, browser type and version, operating system, device model, screen resolution, referral source URL, pages visited, session duration, clickstream data, and error logs. This data is used for platform security, fraud detection, and service improvement purposes.

2.5 Communications Data. When you contact our customer support team by email or live chat, we retain a record of that communication, including the content of your messages, your contact details, and the date and time of the interaction. This data is used to manage your support requests and to improve the quality of our customer service.

2.6 Marketing Preferences. Where you have given your consent, we collect and store your marketing preferences, including whether you wish to receive promotional emails, SMS notifications, or in-platform pop-up messages about bonuses, new games, and upcoming cricket events such as BPL, T20 World Cup, and IPL.

111brt processes your personal data only where there is a lawful basis for doing so. The primary lawful bases we rely on are: (a) the performance of a contract between you and 111brt; (b) compliance with our legal obligations; (c) our legitimate business interests, provided those interests are not overridden by your rights; and (d) your explicit consent, where required.

The specific purposes for which 111brt processes your personal data include:

• Account Management: Creating, maintaining, verifying, and administering your 111brt player account, including processing deposits, withdrawals, and bet settlements.
• Identity Verification: Conducting KYC checks to confirm your identity, age (21+ requirement), and residential address in accordance with our compliance obligations.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent transactions, unauthorised account access, bonus abuse, and other prohibited activities on the platform.
• Responsible Gaming: Monitoring your account activity to identify signs of problem gambling, applying deposit limits or self-exclusion measures you have requested, and fulfilling our duty of care obligations.
• Customer Support: Responding to your enquiries, resolving disputes, investigating complaints, and improving the quality and responsiveness of our support services.
• Legal and Regulatory Compliance: Meeting our obligations under applicable anti-money laundering, data protection, and financial services regulations.
• Platform Improvement: Analysing usage patterns, technical performance data, and player feedback to improve the functionality, content, and user experience of the 111brt platform.
• Marketing and Promotions: Sending you personalised bonus offers, cricket betting tips, tournament promotions (BPL, IPL, T20 World Cup), and casino game updates — only where you have provided your consent and only via the channels you have authorised.

111brt will not use your personal data for any purpose that is incompatible with the purposes listed above without first providing you with clear notice and, where required, obtaining your prior consent.

111brt does not disclose your personal data to third parties except in the specific, limited circumstances described below. In all cases where data is shared with third parties, 111brt takes appropriate contractual and technical steps to ensure your data is protected to a standard equivalent to this Policy.

4.1 Payment Service Providers. To process your deposits and withdrawals, 111brt shares the minimum necessary data with our payment partners including bKash, Nagad, Rocket, Upay, and card processing networks such as Visa and Mastercard. These providers receive only the data required to execute your requested transactions and are bound by their own data protection obligations.

4.2 Game Content Providers. When you play games on the 111brt platform, session data (such as your account ID and bet history within that session) may be transmitted to our licensed game studio partners including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers use this data solely to deliver game functionality and to maintain the integrity of game results.

4.3 Identity Verification Services. To fulfil our KYC obligations, 111brt may engage third-party identity verification services to validate the authenticity of documents you submit. These providers process your identity data under strict contractual data processing agreements.

4.4 Legal and Regulatory Authorities. 111brt may disclose personal data to law enforcement agencies, financial intelligence units, or other regulatory authorities where required to do so by applicable law, court order, or lawful regulatory request. We will notify you of any such disclosure where we are legally permitted to do so.

4.5 Business Transfers. In the event that 111brt undergoes a merger, acquisition, restructuring, or sale of assets, your personal data may be transferred to the successor entity as part of that transaction. We will notify you via the platform or your registered email address before your data is transferred and becomes subject to a different privacy policy.

111brt retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account being active on the platform.
• Transaction and Financial Records: Retained for a minimum of 5 years following the relevant transaction, in accordance with anti-money laundering record-keeping requirements.
• Identity Verification Documents: Retained for a minimum of 5 years following the closure of your account or the completion of the last KYC review, whichever is later.
• Customer Support Communications: Retained for 3 years from the date of the last interaction, to support the resolution of any subsequent complaints or disputes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications, after which it is deleted or anonymised within 30 days.
• Technical and Usage Logs: Retained for up to 12 months for fraud prevention and security analysis purposes, after which they are aggregated and anonymised.

When data is no longer required for any lawful retention purpose, 111brt will securely delete or irreversibly anonymise it in accordance with industry-standard data disposal procedures.

111brt uses cookies, web beacons, and similar technologies to recognise your browser or device, understand how you interact with the platform, and deliver a personalised experience. The categories of cookies we use are:

You may manage your cookie preferences through your browser settings. Note that blocking certain categories of cookies may affect the functionality and performance of the 111brt platform.

As a user of the 111brt platform, you have the following rights in relation to your personal data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Subject Request". We will respond to all valid requests within 30 calendar days.

• Right of Access: You may request a copy of the personal data 111brt holds about you, together with information about how and why it is being processed.
• Right to Rectification: If any personal data held by 111brt is inaccurate or incomplete, you may request that it be corrected or updated promptly.
• Right to Erasure: In certain circumstances, you may request that 111brt delete your personal data. Note that this right is subject to overriding legal retention obligations, such as AML record-keeping requirements.
• Right to Restrict Processing: You may request that 111brt temporarily restrict the processing of your data while a complaint or correction request is being resolved.
• Right to Data Portability: Where technically feasible, you may request that a structured copy of your personal data be provided to you in a machine-readable format.
• Right to Object: You may object to the processing of your personal data where that processing is based on 111brt's legitimate interests. You have an absolute right to object to processing for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

111brt will not charge a fee for responding to a legitimate data subject request unless the request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way 111brt processes your personal data, please contact our support team in the first instance:

Email: [email protected]
Subject line: Privacy Enquiry or Data Subject Request
Response time: Within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours

111brt is committed to resolving all privacy-related complaints promptly and fairly. If you are not satisfied with the outcome of your complaint after contacting us, you may have the right to escalate the matter to the relevant data protection authority in your jurisdiction.

This Privacy Policy is available in English and constitutes the authoritative version. In the event of any conflict between this Policy and any translated version, the English language version shall prevail.